Privacy Policy
Last Updated: 26 Jan 2025
1. Introduction
Vinder ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vinder.tech (the "Site") and use our trial services (the "Services"). Please read this Privacy Policy carefully. By accessing or using the Site or Services, you agree to be bound by this Privacy Policy.
We may collect information about you in a variety of ways. The information we may collect includes:
2.1 Personal Data
- Contact Information: When you use our contact form, we collect your email address and any information you provide in the message field. This form is submitted to and processed by Formspree.io. Please refer to Formspree's privacy policy for information on how they handle your data.
- Trial Service Registration: When you register for our trial Services, we collect your organization name, email address, account ID, and a file containing product information (up to 100 products).
- Trial Service Usage: During the trial period, we collect information about your interactions with our Services, including the questions you ask, the responses you receive, and your browsing behavior within the trial environment. This information is collected to understand user needs, improve our Services, and for research and development purposes.
2.2 Derivative Data
- Browser Information: We automatically collect certain information about your browser when you submit forms, including your browser type, operating system, and IP address.
- Google Analytics: We use Google Analytics to collect information about your use of the Site, such as the pages you visit, the time spent on those pages, and the links you click. This information is used to improve the Site and our Services. You can learn more about Google Analytics and how to opt-out by visiting https://policies.google.com/privacy and https://tools.google.com/dlpage/gaoptout.
We may use information collected about you for various purposes, including to:
- Provide, operate, and maintain our Site and Services.
- Process your trial service registration and manage your account.
- Respond to your inquiries and provide customer support.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Monitor and analyze usage and trends to improve your experience with the Site and Services.
- Conduct research and development to improve our Services.
- Communicate with you about products, services, offers, promotions, and events offered by Vinder and others, and provide news and information we think will be of interest to you. (You can opt-out of receiving marketing communications at any time.)
- Comply with legal obligations.
We may disclose your information in the following circumstances:
- Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including Formspree for contact form processing, Google Analytics for website analytics, and potentially other service providers for hosting and data analysis. We require these service providers to use your personal information only as necessary to provide the services to us and to comply with applicable data protection laws.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Vinder, (c) act in urgent circumstances to protect the personal safety of users of the Site or the Services, or the public, or (d) protect against legal liability.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction.. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Because of the experimental stage of our services, we may need to retain data for extended period to improve our services. We will make commercially reasonable efforts to anonymize or delete data when it is no longer needed.
7. Your Data Protection Rights
Depending on your location, you may have certain data protection rights, including:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we erase your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our Site and Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at: